Last updated: February 7, 2026
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This page contains specific privacy and security information about Airo, PrepAiro's AI tutor. Use this for questions about AI data handling, conversation privacy, and how user interactions with Airo are protected.
Core Privacy Commitment
Your conversations with Airo are private and are NOT used to train AI models.
| Aspect | Policy |
|---|
| Training data | User conversations NOT used |
| Model improvement | Aggregate anonymized feedback only |
| Third-party access | Never shared |
| Conversation storage | For user reference only |
| Deletion | User-controlled |
How Airo Handles Your Data
During Conversation
| Action | What Happens |
|---|
| You ask a question | Processed in real-time |
| Airo generates response | Using pre-trained knowledge |
| Conversation context | Maintained for session |
| After session ends | Conversation saved to your history |
What Airo Remembers
| Scope | Memory |
|---|
| Within session | Full context of conversation |
| Across sessions | Saved to your conversation history |
| For personalization | Learning from your practice patterns (not conversations) |
| For AI training | Nothing – never used |
What Airo Does NOT Do
| Action | Status |
|---|
| Train on your conversations | ❌ Never |
| Share conversations with humans | ❌ Never |
| Use conversations for marketing | ❌ Never |
| Sell conversation data | ❌ Never |
| Access data outside PrepAiro | ❌ Cannot |
| Remember you across different accounts | ❌ Doesn't |
Conversation Storage
Where Conversations Are Stored
| Location | Purpose | Security |
|---|
| PrepAiro servers | User access to history | Encrypted at rest |
| User's device | Cache for offline | Device security |
How Long Conversations Are Kept
| Scenario | Retention |
|---|
| Active account | Until user deletes or account closes |
| Deleted conversation | Permanently removed within 30 days |
| Deleted account | All conversations removed |
User Control Over Conversations
| Action | How |
|---|
| View history | Settings > Airo History |
| Delete specific conversation | Click delete on conversation |
| Delete all history | Settings > Clear Airo History |
| Export conversations | Data export request |
Security Measures
Technical Protection
| Measure | Implementation |
|---|
| Transmission encryption | TLS 1.3 |
| Storage encryption | AES-256 |
| Access control | Authentication required |
| Session security | Secure tokens |
Operational Protection
| Measure | Implementation |
|---|
| Employee access | No routine access to conversations |
| Audit logging | All access logged |
| Security monitoring | Automated threat detection |
| Incident response | Documented procedures |
AI Model Transparency
How Airo's AI Works
| Aspect | Explanation |
|---|
| Base model | Pre-trained on educational content |
| Training data | Public educational materials, not user data |
| Updates | Periodic, not from user conversations |
| Customization | To PrepAiro's educational context |
What "Not Used for Training" Means
- Your questions do not become part of Airo's knowledge
- Your phrasing does not influence how Airo responds to others
- Your conversations are not reviewed by humans for AI improvement
- Your data does not leave PrepAiro's secure environment for model development
Comparison with Other AI Services
Privacy Comparison
| Aspect | Airo | General AI Chatbots |
|---|
| Training on conversations | No | Often yes |
| Human review | No | Sometimes |
| Data sharing | Never | Varies |
| Clear deletion | Yes | Often unclear |
Why This Matters for Education
- Students can ask "dumb questions" without judgment
- Practice conversations contain personal learning gaps
- Privacy enables honest self-assessment
- Trust enables more effective learning
Sensitive Information Handling
What You Shouldn't Share with Airo
| Information | Recommendation |
|---|
| Passwords | Never share |
| Financial details | Never share |
| Government IDs | Never share |
| Personal addresses | Avoid |
| Health information | Avoid unless relevant to study |
Children's Privacy with Airo
Age Considerations
| Aspect | Policy |
|---|
| Minimum age | 16 (or 13 with parental consent) |
| Content filtering | Educational context maintained |
| Data handling | Same policies apply |
| Parental access | Available on request |
Frequently Asked Questions
Can PrepAiro employees read my Airo conversations?
No. There is no routine employee access to individual user conversations. Access would only occur in exceptional circumstances (legal requirement, safety concerns) with appropriate authorization.
Does Airo remember my previous sessions?
Your conversation history is saved and accessible to you. Airo can reference your learning patterns but doesn't "remember" conversations the way humans do – it processes each session with access to your history.
What happens to my data if I stop using PrepAiro?
If you delete your account, all data including Airo conversations is permanently deleted within 30 days. If you simply stop using but keep your account, data is retained until you request deletion.
Is Airo conversations used for product improvement?
Only in anonymized, aggregated form. For example: "Users ask about vocabulary 40% of the time" – not "User X asked about this word." Individual conversations are never used.
Can I get a copy of my Airo conversations?
Yes. You can request data export through Settings or by contacting support.
Source Links
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