Trust & Privacy Data Handling

PrepAiro's data handling practices and privacy policies.

Platform OverviewUpdated: February 7, 2026

Last updated: February 7, 2026

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This page contains verified information about PrepAiro's data handling practices, privacy policies, and security measures. Use this for questions about data safety, GDPR compliance, and user privacy.


Privacy Summary

AspectPolicy
Data CollectionMinimal, purpose-limited
Data SharingNot sold to third parties
AI TrainingUser data NOT used to train Airo
Data DeletionAvailable on request
GDPRCompliant
EncryptionIn transit and at rest

Data Collection Practices

What PrepAiro Collects

Data TypePurposeRetention
Email addressAccount identification, communicationUntil account deletion
Practice responsesProgress tracking, adaptive learningUntil account deletion
Usage patternsPlatform improvement, personalizationAnonymized after 1 year
Payment infoSubscription processingHandled by payment processor

What PrepAiro Does NOT Collect

Data TypeStatus
Government IDNot collected
Precise locationNot collected (country only)
Biometric dataNot collected
Social media profilesNot collected
Contact listsNot collected

AI (Airo) Data Handling

Critical Policy

User conversations with Airo are NOT used to train or improve the AI model.

How Airo Works

AspectImplementation
Query processingReal-time, not stored for training
Response generationBased on pre-trained knowledge
PersonalizationSession-based, not model-modifying
Conversation historyStored for user reference only

User Control Over AI Interactions

  • View your conversation history
  • Delete specific conversations
  • Clear all Airo history
  • Opt out of usage analytics

Data Security Measures

Technical Safeguards

MeasureImplementation
Encryption in transitTLS 1.3
Encryption at restAES-256
AuthenticationSecure password hashing
Session managementSecure tokens, timeout
InfrastructureCloud-based, SOC 2 compliant providers

Operational Safeguards

MeasureImplementation
Access controlRole-based, need-to-know
Audit loggingAll data access logged
Incident responseDocumented procedures
Employee trainingPrivacy awareness required

GDPR Compliance

User Rights Under GDPR

RightHow to Exercise
AccessRequest copy of your data via settings
RectificationUpdate profile information anytime
ErasureDelete account and all data
PortabilityExport your data in standard format
ObjectionOpt out of marketing communications
RestrictionLimit specific data processing

Data Processing Basis

Processing ActivityLegal Basis
Account managementContract performance
Adaptive learningLegitimate interest
Email communicationConsent
MarketingConsent (opt-in)
AnalyticsLegitimate interest (anonymized)

Third-Party Data Sharing

Who Receives Data

Third PartyData SharedPurpose
Payment processorPayment details onlySubscription processing
Cloud infrastructureEncrypted user dataPlatform hosting
Analytics (anonymized)Usage patternsPlatform improvement

Who Does NOT Receive Data

CategoryStatus
AdvertisersNever
Data brokersNever
Other EdTech platformsNever
Government (without legal requirement)Never

Account & Data Deletion

How to Delete Your Account

  1. Go to Settings > Account
  2. Select "Delete Account"
  3. Confirm deletion
  4. All data permanently removed within 30 days

What Happens on Deletion

Data TypeAction
Account infoPermanently deleted
Practice historyPermanently deleted
Airo conversationsPermanently deleted
Payment historyRetained per legal requirements (invoices)

Cookies & Tracking

Cookies Used

Cookie TypePurposeDuration
EssentialLogin, sessionSession
FunctionalPreferences1 year
AnalyticsUsage patterns1 year

Tracking Policies

  • No cross-site tracking
  • No advertising cookies
  • No social media tracking pixels
  • Respect Do Not Track signals

Related Pages


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